Who we are
We are Lighthouse Haven, a personal services business.
Our website address is: http://lighthouse-haven.nl.
What personal data we collect and why we collect it
Contact forms
If you fill out a contact form, your data is assembled into an email. This email is send to Lighthouse Haven to inform it of your request. Your data are not stored.
Appointments
If you make an appointment with Lighthouse Haven, your name, email address and phone number are stored to be able to contact you about your appointment. On your request, the appointment data will be deleted after your visit.
Email subscriptions
If you subscribe to our newsletter, your name and email address are stored, so we can send you personalised email messages.
Testimonials
If you write a testimonial, your name and email address are stored, so we can reach you in case we have a question about your testimonial. Only your name is visible to the public in the context of your testimonial.
Payments
If you make a payment on our website, your name, email address and bankaccount number are stored, so we can check your payment status and are able to refund in case of a dispute.
Registration
If you register on our website, we store your personal information you provide us in your user profile. You can see, edit, or delete your personal information yourself. Your data are used for user related services.
We also store your membership level, so we can grant you access to protected content on our website.
Comments
If you leave comments on our site we store the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. This spam detection is performed by an external service called “Akismet”.
Your data is also stored so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Anonymous data is collected to analyse visitor behaviour on our website. This data is in no way traceable to you.
Who we share your data with
Other than the services mentioned below, none of your personal data is shared with third parties in any way, shape or form.
The only data we may share is non-traceable anonymous data.
Where we send your data
Visitor comments are checked through an automated spam detection service called “Akismet”.
What third parties we receive data from
We receive payment data from Mollie Payment Services.
How long we retain your data
All your personal data are retained indefinitely, unless stated otherwise.
If you have an account on our website, you can edit or delete your personal information stored in your user profile at any time yourself.
What rights you have over your data
If you have an account on our website, or have left comments, you can request to receive an exported file of all related personal data we hold about you. You can also request that we erase any personal data we hold about you. This will be done within 30 days after receiving your request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact information
For any questions and requests you can reach us by writing an email to info@lighthouse-haven.nl.
Additional information
How we protect your data
We use WordFence to protect our website from being hacked. All plugins and WordPress itself are automatically updated to the latest versions.
Our hosting provider uses the latest technology to protect its servers and services.
What data breach procedures we have in place
As soon as we notice our website is hacked, we will restore a previous version. Our website is backed up every day.
Then we will inform all registered users about this incident and require each of them to change their password.
What automated decision making and/or profiling we do with user data
No personal data is used for decision making and/or profiling. Only anonymous data may be used for these purposes.